Introduction

Effective coaching and mentoring are vital skills for sales leaders who aim to drive their team's performance and achieve outstanding results. This 5-day professional course is designed to equip sales leaders with the necessary tools and techniques to foster a culture of development and high performance. Participants will learn how to effectively guide their team members, enhance coaching skills, and develop robust mentoring programs that align with organizational goals.

Objectives
• Develop an understanding of the roles and differences between coaching and mentoring.
• Learn advanced coaching techniques to enhance team performance.
• Create and implement a personalized mentoring program.
• Develop skills for effective feedback and communication.
• Cultivate a culture of continuous development and learning.

Course Outline

Day 1: Introduction to Coaching and Mentoring

• Understand the differences between coaching and mentoring.
• Explore the benefits of coaching and mentoring in sales.
• Learn about the key skills required for effective coaching and mentoring.
• Discuss the role of a sales leader as a coach and mentor.
• Identify individual goals and expectations for the course.

Day 2: Building Effective Coaching Skills

• Explore core coaching techniques and strategies.
• Learn how to set SMART objectives for coaching sessions.
• Develop active listening and powerful questioning skills.
• Practice real-life coaching scenarios.
• Evaluate the impact of coaching on team performance.

Day 3: Designing a Mentoring Program

• Understand the components of a successful mentoring program.
• Learn how to match mentors with mentees effectively.
• Develop guidelines and structures for mentoring relationships.
• Identify potential challenges in mentoring and solutions.
• Create a blueprint for a personalized mentoring program.

Day 4: Effective Communication and Feedback

• Explore techniques for effective verbal and non-verbal communication.
• Learn how to give and receive constructive feedback.
• Understand the importance of emotional intelligence in coaching.
• Develop conflict resolution skills.
• Practice giving feedback through role-play exercises.

Day 5: Sustaining Development and Measuring Success

• Cultivate a culture of continuous learning and improvement.
• Explore tools and metrics for measuring coaching and mentoring success.
• Learn about keeping team members accountable and motivated.
• Develop action plans for continuous development beyond the course.
• Discuss long-term strategies for embedding coaching and mentoring in organizational culture.