Introduction

In today’s dynamic business environment, having a blend of technical insights and business acumen is invaluable. "Technical Skills for Non-Technical Professionals" is a comprehensive 5-day course designed to bridge the gap between technical teams and business units, empowering professionals to be more effective in their roles through understanding fundamental technical concepts and tools.

Objectives

• Enhance understanding of key technical concepts relevant to business functions.
• Improve communication with technical teams through better understanding of tech terminology.
• Enable more informed decision-making by understanding technology impacts.
• Provide practical skills in data analysis and project management tools.
• Foster a culture of collaboration and innovation between technical and non-technical teams.

Course Outlines

Day 1: Fundamentals of Technology in Business

• Overview of Basic IT Concepts
• Understanding the Role of Technology in Modern Business
• Key Terminology for Non-Technical Professionals
• Introduction to Software Development Lifecycle
• Technology Trends Impacting Business

Day 2: Data Literacy for Business Professionals

• Introduction to Data and Its Importance in Business
• Understanding Data Collection and Analysis
• Basic Statistical Concepts and Tools
• Data Visualization Techniques
• Hands-On Session with Excel and Basic SQL Queries

Day 3: Understanding Digital Tools and Platforms

• Overview of Common Digital Tools Used In Business
• Exploration of Collaboration and Communication Platforms
• Understanding Cloud Services and SaaS
• Security Considerations in Digital Tools
• Case Studies on Digital Transformation

Day 4: Effective Communication with Technical Teams

• Principles of Clear and Effective Communication
• Translating Business Needs into Technical Requirements
• Tools for Enhancing Communication and Collaboration
• Strategies for Cross-Functional Teamwork
• Role-Playing Exercises and Feedback Sessions

Day 5: Integrating Technical Skills into Work Practices

• Practical Applications of Learned Technical Skills
• Identifying Opportunities for Technology-driven Improvements
• Strategies for Continuous Learning and Skill Development
• Implementing Change in Non-Technical Departments
• Course Wrap-up and Personal Action Plan Development